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Cancellation Policy

At Prime Rose School, we aim to maintain clarity and transparency in all fee-related matters. This Cancellation Policy outlines the terms under which cancellations of payments, admissions, or services may be considered for transactions made via the ICICI Bank Payment Gateway.

1 Fee Payment Cancellation

  • Once a fee payment is successfully made, it cannot be cancelled by the user.
  • Parents/guardians are advised to carefully review all details before proceeding with payment.

2 Duplicate or Incorrect Payments

  • In case of duplicate or incorrect payments, cancellation is not applicable, but users may request a refund as per the Refund Policy.

3 Admission Cancellation

  • Cancellation of admission must be requested in writing to the school administration.
  • Approval of cancellation is subject to the school's admission and withdrawal rules.
  • Any applicable refund will be processed strictly according to the Refund Policy.
List A
Cancellation of Services

Optional services (transport, extracurricular, etc.) may be cancelled:

  • Only by submitting a formal request to the school
  • Within the stipulated time defined by the school
Charges already incurred or utilized will not be refunded.
List B
Technical Issues

If a transaction fails but the amount is deducted:

  • The transaction will be automatically cancelled by the bank/payment gateway
  • The deducted amount is usually reversed within 5–7 working days

In case of delay, users should contact their bank or the school office.

List C
School's Right

Prime Rose School reserves the right to:

  • Approve or deny cancellation requests based on internal policies
  • Amend the cancellation policy at any time without prior notice
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