Cancellation Policy

Effective Date: [Insert Date]

At Prime Rose School, we aim to maintain clarity and transparency in all fee-related matters. This Cancellation Policy outlines the terms under which cancellations of payments, admissions, or services may be considered for transactions made via the ICICI Bank Payment Gateway.


1. Fee Payment Cancellation

  • Once a fee payment is successfully made, it cannot be cancelled by the user.

  • Parents/guardians are advised to carefully review all details before proceeding with payment.


2. Duplicate or Incorrect Payments

  • In case of duplicate or incorrect payments, cancellation is not applicable, but users may request a refund as per the Refund Policy.


3. Admission Cancellation

  • Cancellation of admission must be requested in writing to the school administration.

  • Approval of cancellation is subject to the school’s admission and withdrawal rules.

  • Any applicable refund will be processed strictly according to the Refund Policy.


4. Cancellation of Services

  • Optional services (such as transport, extracurricular activities, etc.) may be cancelled:

    • Only by submitting a formal request to the school

    • Within the stipulated time defined by the school

  • Charges already incurred or utilized will not be refunded


5. Technical Issues During Payment

  • If a transaction fails but the amount is deducted:

    • The transaction will be automatically cancelled by the bank/payment gateway

    • The deducted amount is usually reversed within 5–7 working days

  • In case of delay, users should contact their bank or the school office


6. School’s Right

Prime Rose School reserves the right to:

  • Approve or deny cancellation requests based on internal policies

  • Amend the cancellation policy at any time without prior notice